Northeast Ohio Homes — Complete Terms of Service
Effective Date: March 14, 2026 Business Name: Northeast Ohio Homes Legal Name: Logan Reece Pelfrey DBA Northeast Ohio Homes, EIN 41-4878622 Contact Email: [[email protected]] Contact Phone: [330-601-6677] Website: [https://northeastohiohomevalues.com/home-value]
1. Acceptance of Terms
By accessing our website, submitting a form, booking a consultation, or communicating with Northeast Ohio Homes via SMS, email, or phone, you agree to be bound by these Terms of Service. If you do not agree to these terms please do not use our services or submit your information.
These Terms of Service apply to all visitors, leads, and clients who interact with Northeast Ohio Homes through any of our platforms including our website, landing pages, and advertising campaigns.
2. Description of Services
Northeast Ohio Homes provides real estate lead generation and consultation services connecting home buyers and sellers in Northeast Ohio with experienced real estate professionals.
Our services include but are not limited to:
Free home value estimates for potential sellers
Home search assistance for potential buyers
Free 30-minute buyer and seller consultations
SMS and email follow-up communications related to your real estate inquiry
Connection to licensed real estate agents in Northeast Ohio
3. SMS Messaging Program — Terms and Conditions
Northeast Ohio Homes operates an SMS text messaging program for the purpose of following up with real estate buyer and seller leads who have opted in through our website forms and landing pages.
3.1 Consent to Receive SMS Messages
By submitting your phone number and checking the SMS consent checkbox on any of our opt-in forms you are expressly consenting to receive automated and non-automated SMS text messages from Northeast Ohio Homes. Your consent is not a condition of purchase or receiving any service.
3.2 Types of Messages You May Receive
Once you have opted in you may receive SMS messages related to: Follow-up on your home value request or home search inquiry. Consultation scheduling, confirmations, and reminders. Real estate market updates relevant to your inquiry. General assistance and guidance related to buying or selling a home in Northeast Ohio.
3.3 Message Frequency
Message frequency may vary. You may receive up to 4 to 6 messages per month depending on your inquiry and where you are in the process. We will not send excessive or irrelevant messages.
3.4 Message and Data Rates
Message and data rates may apply. Standard SMS and data rates charged by your mobile carrier may apply to messages you receive from us. Northeast Ohio Homes is not responsible for any charges applied by your carrier. Please contact your mobile carrier if you have questions about your messaging plan.
3.5 How to Opt Out — Text STOP
You may opt out of receiving SMS messages from Northeast Ohio Homes at any time by replying STOP to any message we send you. After receiving your STOP reply we will send one final confirmation message and then remove you from all future SMS communications immediately. You may also opt out by contacting us directly at [email protected] and requesting removal from our SMS list.
3.6 How to Get Help — Text HELP
If you need help or have questions about our SMS program at any time reply HELP to any message you receive from us. You may also contact us directly at [email protected] or 330-601-6677.
3.7 No Sharing of SMS Opt-In Data
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support
services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
3.8 Supported Carriers
SMS messaging is available on all major US mobile carriers including but not limited to AT&T, Verizon, T-Mobile, and Sprint. Carrier support may vary.
3.9 Carrier Liability Disclaimer
Northeast Ohio Homes is not responsible for any fees, charges, or actions taken by your mobile carrier in connection with SMS messages sent through our program. Carrier message and data rates may apply. Northeast Ohio Homes shall not be liable for any delays or failures in the receipt of any SMS messages. Carriers are not liable for delayed or undelivered messages.
3.10 Age Restriction
Our SMS messaging program is intended for individuals who are 18 years of age or older. By opting in to receive SMS messages from Northeast Ohio Homes you confirm that you are at least 18 years of age.
4. User Responsibilities
By using our services and submitting your information you agree to:
Provide accurate and truthful information when submitting any form
Not submit false, misleading, or fraudulent information
Not use our services for any unlawful purpose
Not attempt to interfere with or disrupt our website or systems
Notify us if your contact information changes so we can keep your records accurate
5. No Guarantee of Results
Northeast Ohio Homes provides real estate consultation and lead generation services. We do not guarantee any specific outcome including but not limited to the sale of your home at a specific price, the purchase of a home within a specific timeframe, or any particular financial result.
All home value estimates provided are based on available market data and are for informational purposes only. They are not formal appraisals and should not be treated as such.
6. Intellectual Property
All content on our website and landing pages including but not limited to text, images, logos, graphics, and design elements are the property of Northeast Ohio Homes or used with proper licensing. You may not copy, reproduce, distribute, or use any of our content without prior written permission.
7. Third Party Services
Our system uses third party platforms to deliver our services including GoHighLevel, Twilio, and Meta. By using our services you acknowledge that these platforms have their own terms of service and privacy policies which may apply to your data. We are not responsible for the practices of these third party platforms beyond our own use of them.
8. Limitation of Liability
To the fullest extent permitted by law Northeast Ohio Homes shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services, reliance on information provided, or any SMS communications sent through our system.
Our total liability for any claim arising from our services shall not exceed the amount you have paid to us, if any, in the three months prior to the claim.
9. Privacy
Your use of our services is also governed by our Privacy Policy which is incorporated into these Terms of Service by reference. Please review our full Privacy Policy at [https://northeastohiohomevalues.com/home-value/privacy-policy].
10. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Your continued use of our services after any changes constitutes acceptance of the revised terms. We encourage you to review these terms periodically.
11. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Ohio without regard to its conflict of law provisions. Any disputes arising from these terms shall be resolved in the courts of the State of Ohio.
12. Contact Us
If you have any questions about these Terms of Service please contact us:
Northeast Ohio Homes 📧 Email: [[email protected]] 📞 Phone: [330-601-6677] 🌐 Website: [https://northeastohiohomevalues.com/home-value]
By submitting your information through any Northeast Ohio Homes form or landing page you acknowledge that you have read, understood, and agreed to both these Terms of Service and our Privacy Policy.